Privacy Policy

SilverSky Holidays (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you interact with us (e.g., filling forms, booking inquiries), we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Travel preferences and requirements
  • Any other information you voluntarily provide
b. Non-Personal Information

We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent
  • Referring URLs

c. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve user experience
  • Analyze website traffic
  • Personalize content
  • We use third-party tools such as Google Analytics to understand user behavior.

You can disable cookies through your browser settings.

2. How We Use Your Information

We use your information for the following purposes:

  • To respond to inquiries and provide travel-related services
  • To process bookings and requests
  • To improve our website and services
  • To send updates, offers, and promotional communications (only if consented)
  • To comply with legal obligations
  • We may use advertising platforms like Google Ads or Meta Ads for re-marketing.
3. Sharing of Information

We do not sell your personal information.

We may share your information with:

  • Travel partners (hotels, airlines, transport providers) for booking purposes
  • Service providers who assist in website operation
  • Legal authorities if required by law

4. Data Security

We implement appropriate security measures to protect your data from:

  • Unauthorized access
  • Disclosure
  • Alteration

However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal data only for as long as necessary:

  • To fulfill the purposes outlined in this policy
  • To comply with legal and regulatory requirements
6. Your Rights

As a user, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent for marketing communications

To exercise your rights, contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.

8. Children’s Privacy

Our services are not directed toward individuals under 18 years of age.
We do not knowingly collect personal data from children.

9. Compliance with Indian Laws

This Privacy Policy is governed by applicable Indian laws, including:

  • Information Technology Act, 2000
  • Applicable data protection rules and regulations
10. Updates to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us at:
SilverSky Holidays
3rd Floor, Plot No. 65, Sector 12 A, Dwarka, Block A, New Delhi, Delhi 110075
Email: holidays@uniglobesilversky.in
Phone: +91 8800137679